“Great location and nice property in general.”
...
BUT......Asked 2 members of staff prior to booking about the size of the bed as it looked small on the photographs. Told twice that it was a King size double. It is in fact a double bed so smaller than stated. Underfloor heating isn't effective in main lounge area and it is really cold. Rest of property is warm.
Property had not had a good clean. Fingerprints all over equipment in kitchen. Food wrappers in the drawers. Numerous cigarette ends on the patio - can provide photos if required?
We had a 10% discount on our account that was offered in May 2019 due to a problem we experienced, but this could not be applied to this booking as you could not find any record of the offered discount.
All in all, not a great experience
Ed 07747 807525
- Mr Firth, December 2020